October 12, 2005
Quality Certification for Public Libraries
The network of municipal libraries in La Coruña has just obtained the quality certification for its lending services. In Spain, public library (biblioteca pública del estado), in Tarragona had got it, after a proccess of adaptation of four years, in March of 2004. This quality certification under the ISO regulation 9001, admits that the given service is good and it satisfies the expectations of the users. The organization gets this certifiication if it comply several requirements and if it offers services of quality. In Spain, with the exception of those two centres, the librarian services with quality certifications are in universities.
Permanent link: P.URL | Category: Quality | Published: October 12, 2005
